Pre-sales Technical Support Engineer

10-20k


Minimum education:

Undergraduate

Number of recruitments:

10

Experience required:

1-3 years


Main Responsibilities:

- Responsible for pre-sales technical support, including on-site customer communication, presentations, and providing implementation technical solutions;

- Understand industrial sensors, equipment condition monitoring, and related fields;

- Assist the sales team in product presentations, helping customers better understand customized solutions;

- Responsible for communicating and clarifying customer needs, and designing solutions based on those needs;

- Provide technical support for the implementation of tracked projects, optimize and improve existing technical solutions, and enhance customer satisfaction;

- Prepare technical bid documents, assist sales and marketing, and have bidding experience;

Job Requirements:

- Bachelor's degree or above in Computer Science, Electrical Automation, Mechanical Automation, Control Engineering, or related fields;

- 3+ years of relevant work experience, with mature pre-sales technical support experience;

- Familiar with computer knowledge, hardware knowledge, mechanical transmission, electrical and electrical control knowledge, etc., with certain analytical and testing capabilities;

- Possess good communication skills and teamwork spirit, and be able to withstand certain work pressure;

- Possess good professional ethics, be hardworking and patient, and be able to support long-term business trips;

- Those with knowledge of vibration analysis are preferred

Make industry smarter and equipment healthier

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