Pre-sales Technical Support Engineer
10-20k
Minimum education:
Undergraduate
Number of recruitments:
10
Experience required:
1-3 years
Main Responsibilities:
- Responsible for pre-sales technical support, including on-site customer communication, presentations, and providing implementation technical solutions;
- Understand industrial sensors, equipment condition monitoring, and related fields;
- Assist the sales team in product presentations, helping customers better understand customized solutions;
- Responsible for communicating and clarifying customer needs, and designing solutions based on those needs;
- Provide technical support for the implementation of tracked projects, optimize and improve existing technical solutions, and enhance customer satisfaction;
- Prepare technical bid documents, assist sales and marketing, and have bidding experience;
Job Requirements:
- Bachelor's degree or above in Computer Science, Electrical Automation, Mechanical Automation, Control Engineering, or related fields;
- 3+ years of relevant work experience, with mature pre-sales technical support experience;
- Familiar with computer knowledge, hardware knowledge, mechanical transmission, electrical and electrical control knowledge, etc., with certain analytical and testing capabilities;
- Possess good communication skills and teamwork spirit, and be able to withstand certain work pressure;
- Possess good professional ethics, be hardworking and patient, and be able to support long-term business trips;
- Those with knowledge of vibration analysis are preferred
Make industry smarter and equipment healthier
Service Hotline
+86 19972156250
Wuhan Intelligent Cloud Control Technology Co., Ltd.
Company Address: No. 6 Fozuling 3rd Road, Donghu New Technology Development Zone, Wuhan, Hubei, China