• 软件2.png
  • 远程服务.png

Remote Diagnostic Services


The platform boasts cutting-edge algorithms and software models. Intelligent diagnostics leverage big data analytics and AI algorithms to deeply mine and rapidly process equipment data. By continuously optimizing and upgrading its algorithmic models, the system can accurately predict and diagnose equipment failures, significantly reducing the chances of missed or false alarms while enhancing the precision and reliability of diagnoses. Moreover, the vibration analysts bring extensive expertise and hands-on experience, enabling them to conduct in-depth analysis and interpretation of equipment vibration data. They are equipped to deliver professional technical support and tailored solutions, collaborating seamlessly with equipment maintenance personnel, technical experts, and other stakeholders to address equipment failure issues effectively—and ultimately ensure the smooth operation of critical machinery.


Design Features

Core Services: Daily Inspection and Monitoring, Platform-Based Online Alarms, Expert Diagnostic Analysis, Mechanistic and AI-Powered Intelligent Diagnosis, Intelligent Diagnostic Reports, and Predictive Maintenance for Equipment.

 

 

1. Daily Inspection and Care

 

The operations and maintenance engineer daily uses the O&M platform to track device monitoring point data disconnections and analyzes the root causes of failures, promptly contacting the O&M team for immediate resolution.

 

2. Platform Online Reporting

 

Equipment history alarm information, latest alarm information (fixed threshold, dynamic threshold, trends)

 

3. Expert Diagnostic Services

 

1 week × 7 days, real-time remote diagnostic service

24 hours a day, 1 day, providing abnormal equipment diagnosis conclusions and promptly notifying the owner.

1 hour × 60 minutes, platform-intelligent alert push

Refine common failure patterns of equipment, customize a three-tier expert review system for personalized diagnostic rule libraries to ensure equipment reliability, and provide regular diagnostic reports.

 

4. Mechanism and AI-powered Intelligent Diagnosis

 

Equipped with machine learning-based fault diagnosis technology, this system leverages big data-driven techniques for information mining, filtering, correlation analysis, and processing—enabling the extraction of richer equipment fault information and achieving precise fault localization.

 

5. Intelligent Diagnostic Report

 

Based on the platform's equipment alarm information, the platform can automatically generate an intelligent diagnostic report, which includes basic equipment information, measurement point alarm details, graph-based analysis process, diagnostic conclusions, and operation & maintenance recommendations.

 

 

6. Equipment Predictive Maintenance

 

Predictive maintenance is a proactive maintenance strategy that relies on real-time monitoring of equipment operating conditions and data analysis. Its core objective is to continuously collect equipment performance parameters—such as vibration, temperature, and current—and leverage machine learning or physics-based models to predict equipment degradation trends. This allows for the precise identification of potential failure points before issues arise, enabling timely intervention planning. Compared to traditional maintenance approaches, predictive maintenance marks a shift from "reactive repair" or "scheduled maintenance" to "on-demand maintenance," significantly reducing unplanned downtime, operational costs, and safety risks.

 

Key data information shows: equipment health score, remaining life prediction

Service Features

1. All-Day Monitoring and Timely Response

24/7 real-time status monitoring: Enables round-the-clock real-time monitoring of equipment, ensuring immediate awareness of equipment status.

Prompt data collection and diagnosis: Through self-developed smart sensors and edge intelligent terminals, comprehensive operational status data of on-site equipment is collected, with immediate data processing and diagnostics.

 

2.Intelligent Alerts and Precise Feedback

Intelligent alert system: When equipment health data is abnormal, the remote diagnostic center promptly notifies customers via phone, SMS, WeChat, or official account messages, informing them of the faulty equipment and the cause.

Precise feedback tracking: Provides detailed diagnostic reports and fault analysis to help customers accurately understand equipment status, enabling quick fault localization and repair, and ensuring precise awareness of equipment health.

 

3.Security Assurance and User-Friendly Operation

Data security assurance: Centralized and unified management of multi-source, isolated data, equipped with comprehensive data security functions to ensure company information safety.

User-friendly operation experience: On-site inspection and maintenance personnel can view real-time monitoring information and diagnostic results via an App or WeChat mini-program, improving fault response efficiency.


Recommended products

Leave a message

We will contact you as soon as we receive your information and give you a surprise.

Action
Submit message